What are the delivery times?
Your order is processed within 1 to 3 days, then delivered in 5 to 12 business days depending on the product. You will receive a tracking number via email as soon as it ships.
Is delivery free?
Yes, shipping is free worldwide: 7 to 12 business days in France and the European Union, 8 to 15 business days elsewhere.
Can I return a product?
Yes. You have 14 days after receipt to change your mind. Please contact us via email before sending anything back; the product must be new and in its original packaging.
My product arrived damaged, what should I do?
Send us a photo via email within 48 hours of receipt, and we will send you a replacement or issue a refund.
How can I contact you?
By email via our Contact page. We respond within 24 to 48 hours, Monday to Friday.